Privacy & Terms
Our Commitment to Your Privacy
Protecting your privacy is important to us. This policy describes how The Mascot collects, safeguards and uses information that you provide to us. This policy also describes non-personal information that is automatically collected from our website.
We are based in California, and this policy incorporates protections for California residents provided under the California Consumer Privacy Act of 2018, as amended by Proposition 24 and the California Privacy Rights Act of 2020 (collectively, the “CCPA”). We provide the same rights to all our customers whether or not they are California residents. Your use of this website and our services are subject to California and United States law.
In this policy, the terms “The Mascot,” “us,” or “we” refer to The Mascot, LLC. and its affiliates (“Affiliates”). The terms “you,” “your,” or “customer” refer to the user or viewer of this website or customer of The Mascot.
Summary of Your Rights
No Sale of Your Information. We do not and will not sell your information. We share your personal information only with certain service providers and contractors to carry out our business with you.
Request Your Information. You may ask us about the personal information that we collect and store, by contacting us at firstname.lastname@example.org or by calling +1 (888) 918-0580.
Request Correction or Deletion. You may request that we correct or delete the personal information you provided to us at any time by sending your request to email@example.com or calling us at +1 (888) 918-0580, and we will correct or delete it.
Request Opt-Out. You may opt out of receiving e-mails or the use of your personal information by us for purposes other than order fulfillment. To opt out of the use of your personal information for such purposes, contact us at firstname.lastname@example.org or +1 (888) 918-0580.
Service Providers and Contractors. Although you cannot object to our sharing your information with our service providers and contractors, such as our shipping, fulfillment and payment processing vendors, our agreements with those providers and contractors prevent the use of your personal information for any other purposes.
Website Data. We collect certain website data to help us better understand the performance of our website and inform us of ways to enhance our online experience. You may manage whether such information is collected by accessing your browser’s preference/settings menu.
Non-Discrimination. You have a right not to be discriminated against for the exercise of your privacy rights.
The foregoing is a non-exhaustive summary of the rights you have in this policy, provided for your convenience: it does not change the details, exceptions and legal obligations that apply to these items, as described in more detail below.
NOTICE OF COLLECTION
The Mascot controls the information that is collected on this website. The Mascot is owned by the Harlan family, which also owns and manages other related wine properties. Your information is limited to use within the Harlan family’s wine properties. If you would like to further restrict the use of your information, please contact us.
Sources of Collection
We collect information from you when you provide it to us directly, both in person or via the internet or other communications, and collect certain technical information from your devices, as discussed in further detail below.
Categories of Information We Collect
We collect and store certain personal information about you to provide you with products and services. We are required to collect certain information from you, such as your age and residence, in order to sell and ship you wine legally. We also use this information, and additional information we collect, to customize our services to your preferences.
We collect the following categories of information as defined by the CCPA:
(A) Identifiers such as name, residence address, internet protocol address, and email address;
(B) Other identifiers including credit card numbers or other payment information;
(C) Age/date of birth;
(D) Commercial information such as purchase history;
(F) Internet activity information such as interactions with our communications and our website;
(G) Geolocation of electronic device accessing our website (we collect only general locations and do not collect your precise location);
(K) Inferences drawn from any of the information above to create a consumer profile.
We share the information above only with our service providers and contractors as discussed below. We do not sell to or share with third parties any personal information.
We may also collect non-personal or de-identified information from you including, but not limited to, demographic data. Unless otherwise required by applicable law, we may use and share this information, which does not personally identify you, for any purpose.
Why We Collect Your Information
We collect your information for the categories of business purposes listed below:
Transactions. In order for you to make purchases, interact with us or have access to certain features of the website, we require you to register and provide certain personal information, including your name, place of residence, email address, date of birth, payment information, shipment address, and a username and password. When making purchases through our website, we require you to provide a credit card and billing address. Our website collects certain information as part of the technology we use to run our website. This technical information may also include personal information about you. This information will be handled just like all other personal information we collect.
Communications. We may send communications to a postal address or email address or through other contact information provided by you. Certain portions of the information you provide may be made available to our Affiliates. If you would like to opt out of our use of your information, or to be removed from our mailing list, you may contact us at email@example.com. Even if you opt out, we may still send communications to you concerning specific transactions.
Age Verification. You must be of legal age to use our website or to purchase wine. If you wish to purchase wine from us, you will be required to provide personal information sufficient to verify that you are of legal drinking age in your place of residence. If you do not provide information to verify that you are of legal age, we cannot provide any services to you. We also cannot ship any product to you if you do not provide an address at which a person over the legal drinking age is available to receive the product. We do not knowingly collect nor do we sell personal information from individuals under age 21, nor do we direct any of our content to individuals under age 21.
Website Access. We collect your username and password to access the website when you have an account. You are responsible for maintaining the confidentiality of your username and password. You shall be responsible for all uses of your username and password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your username or password.
Service Providers and Contractors. We are required to provide your information to certain of our service providers and contractors to communicate with you and process orders and shipments as discussed below.
How Long We Keep Your Information
We will retain your information for as long as your account is active or as necessary to provide you services and to maintain a record of your transactions for financial reporting and compliance purposes. If you wish to cancel your account, please contact us at firstname.lastname@example.org. We will keep your order history and contact information (other than payment methods) on file indefinitely so that we can always provide you with information on what you ordered previously unless you ask us to delete it.
Your Rights to Access, Correct, or Delete Your Information
At your request, or at the request of your authorized agent, we will provide you with a copy of your account information. You may ask us whether we are collecting, storing, using, disclosing or selling your personal information, what categories and/or specific pieces of personal information of yours we are collecting and storing, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, and whom we may have shared your information with and the categories of that information shared. Such requests can be sent by contacting us at email@example.com, or by phone at +1 (888) 918-0580.
If you note any errors or omissions in your information, we will correct that information at your request, which you can make to the same email or phone number.
We will also delete your information if you request, and direct our service providers or contractors to delete your information as well if you request. While you have the right to request that we delete the personal information you provide to us and we will not discriminate against you for exercising any rights that have, please note that we may no longer be able to sell you any wine if you ask us to delete your information showing you are of legal age in your location, and you may need to make other arrangements to verify your age and location to facilitate transactions. If you have and desire to retain an active account, we cannot delete the information necessary to process your transactions. Even if you request deletion, we may continue to retain and use information as authorized or necessary under California law. If you would like us and/or our service providers or contractors to delete your information, please contact us at firstname.lastname@example.org or at +1 (888) 918-0580. We will provide you with a response to any of the above requests within 45 days.
To ensure protection of your information from fraudulent requests, we require you to provide us with additional information to verify your identity should you wish to access or delete your information. If you have an account on the website, we will verify your request for information through your account. If you do not have an account, we will verify your request depending on the nature of the request. If you would like to designate an authorized agent to make such a request on your behalf you may do so by providing the agent with signed written permission of such authorization and confirm directly with us that you provided the agent with permission to make the request, or your agent must provide proof of a power of attorney. For your protection, in the event the requisite verification is not satisfied, we may deny the request for access to your account information or to delete your account.
How We Protect Your Information
We make every effort to ensure that any information that we store about you is kept behind a secure firewall and is not accessible to the public in any way. Your personal information is collected and stored in a secure area. Any payment information (such as credit card number) that we collect from you is encrypted/tokenized. We do not collect any Sensitive Information as defined by the CCPA.
We protect user data offline as well by restricting access to information to only those employees who need the information to perform a specific job. Our employees are kept up to date on our security and privacy practices and understand the importance of keeping customer data secure. We also outsource certain of our data processing operations to third parties as discussed below, and we have agreements with those service providers that require them to maintain security over your information.
Although we use our best efforts to protect the security of your information and our system, and we have agreements in place with our service providers and contractors requiring them to do the same, no transmission via the internet or storage of data can be guaranteed to be 100% secure. As a result of this and other factors beyond our control, we cannot guarantee the security of the information that you transmit to or through our website. Therefore, you assume that risk by using the website.
How We Share Your Information with Service Providers and Contractors
We do not sell your information. We do not share your information with any third parties that are not our service providers. We work with service providers and contractors to assist us in fulfilling our sales and services to you, including shipping companies, data hosts, credit card processors, and email management companies. We require all service providers and contractors to keep any information they receive confidential, maintain the privacy of all our customers, and to use any information provided to only provide services on our and your behalf.
We may employ service providers or contractors to analyze our sales data for internal purposes, in which case we may disclose information to such parties such as the wines purchased, the locations of shipments, and the frequency of purchases. We also may employ service providers or contractors to perform services, to maintain and operate the website, and to maintain certain features on the website. To such service providers or contractors, we may disclose non-personal information such as traffic patterns and website usage data, but in no event will we disclose any personal information. We require service providers and contractors to agree to abide by our privacy obligations, including those under the CCPA. Such parties may also acquire browsing data or other information about activity on the website through cookies, as discussed below.
Website Cookies, Do Not Track & Links to Other Sites
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our website not to collect tracking information. The website does not respond to “do not track” signals. Information tracked by the website through cookies is discussed above.
No Information of Minors
The website is not directed at children and cannot be accessed by persons who do not verify that they are of legal drinking age. As a result, we will not knowingly collect information from minors or persons below legal drinking age in the U.S., including anyone under age 21.
Protecting the privacy of children is very important to us. If we learn that we collected the personal information of a minor or person under age 21, we will take steps to delete the information as soon as possible. If you believe we have inadvertently collected the personal information of your minor child, please contact us at email@example.com.
In addition to the use of your personal information for our business purposes, and subject to our not sharing your information to third parties except as described above, we reserve the right to disclose your personally identifiable information as allowed or required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
Last updated April 11, 2022.